RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral’s cloud pbx unifies voice, video conferencing, team messaging and collaboration, online fax and meetings, and integrated contact center solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows with APIs for voice, SMS, messaging, meetings, and fax.
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Old technology that was not updated during the three years we had service with them.
New features were promised and never delivered.
Follow through on requests didnt happen as Panterra staff left to peruse careers with better employers.
Several major outages during our time with Panterra.
They had billing issues they couldn’t/wouldn’t work with the customer to work out.
Adds/moves/changes on Panterra platform difficult, unintuitive, and time consuming.
I asked for updated documentation for 3 years, which was ignored.
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