Founded in 2003, Grasshopper offers users the service of a Fortune 500 company. The provider offers a number of services including custom main greeting, unlimited extensions, on hold music, name directory, unlimited call handling, conference calling, voice studio, call forwarding, call screening, voicemail/fax-to-email, read your voicemail, call routing extensions, fax on demand, and more. Setup is simple and allows for any phone number—toll free numbers, local numbers, number porting—to be used. In regards to easy setup, the provider’s service is also more cost efficiency as there is no additional hardware to purchase or install. Grasshopper offers extensive support resources that include phone system intro, support center, knowledge base, FAQs, forms and downloads, recommended companies, affiliate program, and 30 day money back guarantee. The provider also keeps an extensive online community through blogs, twitter, facebook, and other social networks. Grasshopper also has a customer support center where users can submit any inquiries they may have.
Grasshopper’s Recent Reviews
I am no stranger to VoIP so I knew what…
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also dont bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.